FAQ

How long will it take to design my website?

Every project has its own unique goals, and every client has their own schedule, so completion time will vary. Since we work closely with our clients, the speed of their feedback usually determines the timeframe of the project. But the average website project takes about 3 months to complete.

How much will the whole thing cost?

Each project is priced according to the scope of the site and elements involved. For example, a content-managed website or one with special features will cost more than a basic brochure-style site. Most smaller projects are quoted at a flat rate, while larger ones will be billed hourly. When we deliver your project proposal, you will be made aware of all costs upfront, so there will be no surprises.

Who will update the site once it's been launched?

You can, if you like. Drupal and Wordpress sites are easy to manage and we can walk you through the process. But if you choose to leave it in the hands of a professional, we'll be happy to update your site for you.

Can I change my website while it is being designed?

Of course. You are an integral part of the design process. Every major phase of your project will require your approval before we continue, so you will always be aware of what's happening, and given the opportunity to ask for revisions. During development, the site will be available online so you can view it exactly as it will look on any device you choose. Once your website project is completed and the site is launched, additional revisions will be billed at an hourly rate.

Do I need a domain name?

Yes. And depending on your business, you may want more than one. It should be intuitive, memorable, and distinct. As an authorized domain reseller, we can register and manage your domains for you.

What is web hosting? why do I need it?

A web host is a server that makes your website accessible through the internet, and will allow you to set up mailboxes (you@yourbusinessname.com) for yourself and others. As an authorized web hosting reseller, we can set up and maintain your hosting account for you.

What does it take to set up an e-commerce website?

Most e-commerce sites require three thingsā€”a shopping cart, a credit card processor, and a business bank account. Merchant accounts (through a credit card processor) require setup fees, monthly minimum fees, and a percentage of each transaction. Online merchant services like PayPal are cheaper to set up, but take a larger percentage and encourage buyers to set up an account in order to make purchases. Other options, like email-based order forms, are better for those who accept custom orders. We can help you choose the option that's best for your business.

How do I get my information to you?

We can gather all of your information via e-mail, Dropbox, phone, Skype or in person.